Search your upcoming trip in the journey checker above to see any updates to your service.
Sign up to JourneyCheck Alerts and never be caught off guard by disruption again. Simply select the routes you wish to be alerted on and receive updates if the service changes (for better or worse).
Take a look at our engineering calendar to find out if your upcoming journey may be impacted by planned engineering works.
The tool contains any improvements impacting our services in the next 12 weeks.
Hot weather is expected across the UK which may affect some train services and the comfort of your journey.
There are no planned changes to our timetable in reaction to the weather as it currently stands. However, high temperatures can impact the railway and short-notice changes, including service alterations or cancellations, may be required.
We strongly recommend you check your journey before you travel, including any connections with other operators as they may have introduced amended timetables.
Please carry water with you while travelling on the network and wait for your train in the shade or a station waiting room if available.
If you feel unwell at the station, please speak to staff for help and avoid boarding the train. If you start to feel unwell on a train, please speak to one of our onboard team.
For further information, you can WhatsApp us on 07812 223 336, message us on X @TPEAssist, or give our Customer Relations team a call on 0345 600 1671.
We know cancellations can be frustrating, and often it can leave you feeling unsure of what your options are. The information below will help you get you on your way, as easily and quickly as possible.