Performance Transparency

Codes:

* This includes adjustments made for the impact of large incidents or short-term resource changes (sometimes referred to as 'P-coded' cancellations)

** Includes trains cancelled on the day for either all or a part of their planned journey.

*** These services ran for part of their planned journey (these are also counted as 'P-coded' cancellations for the cancelled section)

# Changes made due to TPE causes such as fleet technical or traincrew related issues

~ Changes made due to other industry (not TPE) causes such as major infrastructure defects or the effects of severe weather (e.g. storms, flooding)

+ These numbers form the basis on which periodic industry performance numbers are calculated

TransPennine Express network performance

On Time

The percentage of recorded station stops where the train arrived less than one minute later than its advertised time.

Time to 3

The percentage of recorded station stops where the train arrived less than three minutes later than its advertised time.

Time to 15

The percentage of recorded station stops where the train arrived less than 15 minutes later than its advertised time.

Cancellations

The percentage of services that were ‘cancelled’. ‘Half a cancellation’ is when a train fails to stop at one or more of its station stops. ‘A full cancellation’ is when a train completes less than 50% of its planned journey.

Short Formations

The percentage of services that run with less capacity than agreed as per our train plan.

Top 10 incidents

Severely Disrupted Days