Accessibility Information
There is no information about accessibility
Accessible Parking
2
Accessible Public Telephones
Yes
Accessible Ticket Machines
Yes
Customer Help Points
Alderley Edge Passenger Assistance Meeting Point 0:
Ticket Office
Located in the Ticket Hall at the entrance to Platform 1 (Wilmslow road side). See National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Height Adjusted Ticket Office Counter
There is no counter here
Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
Induction Loop
There are no apparent induction loops
Nearest Accessible Stations
Wilmslow
Passenger Assistance
Alderley Edge Passenger Assistance Meeting Point 0
Location :
Ticket Office
Located in the Ticket Hall at the entrance to Platform 1 (Wilmslow road side). See National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Ramp For Train Access
Ramps are available on the train to provide assistance
Staff Help Available
Yes
Step Free Access
B2, (refer to quick reference guide)
Separate level access from car park to Crewe platform and from station drive to ticket office and Manchester platform. A stepped footbridge links the two platforms. Anti-slip treads added to footbridge steps and deck in 2018.
To find our more about travelling around this station, please see the 360 map click here
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Lifts, National Key Toilets, Ticket Barriers, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 30
CCTV : No
Free Parking : No
Daily Charge: £6.60 Up to 2 hours (no return) £1.70 Up to 4 hours (no return) £3.30 Overnight Parking (1600-0759) £1.70
Cycle Hire
Not available at this station.
Cycle Storage Location
Within car park
Cycle Storage Spaces
10 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
30
Rail Replacement Services
Rail replacement services pick up/drop off at the bus stops on London Road. Bus stop outside Andrew Nowell Estate Agents towards Wilmslow/Stockport and bus stop station side outside the Potting Shed towards Crewe.
What3words - Towards Wilmslow/Stockport - units.moves.yards & towards Crewe - look.behave.lights
This station does not offer
Airport, Car Hire, Cycle Storage Cctv, Cycle Storage Sheltered, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
08002006060
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Help Points, Information Available, Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:30:00.000 - 13:00:00.000
Saturday
07:30:00.000 - 14:00:00.000
Sunday
Unavailable
Pay Phones
Yes
Printed Local Information
There is accessible printed information available
Toilets
Yes
Waiting Room
Waiting room available during booking office hours, and canopies at all times
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops, Refreshment Facilities, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
