Accessibility Information
There is information about accessibility
Accessible Parking
2
Accessible Ticket Machines
Yes
Customer Help Points
Alnmouth Passenger Assistance Meeting Point 0:
Ticket office
Located at the entrance to platform 1 (station approach side). See National Rail Enquiries website for office hours.
Passenger Assistance Meeting Point
Seating is available inside the ticket hall. Please check in with the station team. Operational within staffed hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
Lift Details
Lift 1, Platform 1
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide
Lift 2, Platform 2
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Alnmouth Passenger Assistance Meeting Point 0
Location :
Ticket office
Located at the entrance to platform 1 (station approach side). See National Rail Enquiries website for office hours.
Passenger Assistance Meeting Point
Seating is available inside the ticket hall. Please check in with the station team. Operational within staffed hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Yes
Step Free Access
A, Compliant step-free access to all platform(s)
Level access to platform 1 from Station Carpark, access to platform 2 from council carpark also level.
Mobility Scooters - information about using your scooter at this station can be found here Mobility Scooters | Travel Information | Northern
Lifts available:
Monday to Saturday: 06:40 - 18:15
Sunday: 10:20 - 21:00
To find our more about travelling around this station, please see the 360 map click here
Step Free Category
A, Compliant step-free access to all platform(s)
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Induction Loop, Nearest Accessible Stations, Ticket Barriers
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 76
CCTV : No
Free Parking : No
Daily Charge: £2.20 Up to 2 hours (no return) £0.60 Up to 4 hours (no return) £1.10 Overnight Parking (1600-0759) £0.60
Cycle Hire
Not available at this station.
Cycle Storage Cctv
Yes
Cycle Storage Location
Platform 1
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
16 spaces
9 stand spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a drop-off point only
Facility Type:
Car Capacity: There is space for 1 vehicle at a time to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
76
Rail Replacement Maps
Alnmouth - https://assets.nationalrail.co.uk/e8xgegruud3g/4coWGXjLb6zAlZt2V7HfD0/ada4a74324e264db58764566a6c38310/Alnmouth_for_Alnwick.pdf
Rail Replacement Services
Rail replacement services pick up/drop off at the bus stops on Curly Lane. Stand B (station side) towards Chathill and stand A (opposite station side) towards Newcastle.
What3words - Towards Chathill - qualifier.coder.trump & towards Newcastle - coveted.knowledge.evidently
This station does not offer
Airport, Car Hire, Port, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
0800 200 6060
Help Points
Help Points are only available in limited locations
Platform 2
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Yes - from ticket office
Lost Property
Staffing Level
Part time
This station does not offer
Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
06:40:00.000 - 18:15:00.000
Sunday
10:20:00.000 - 21:00:00.000
Printed Local Information
There is accessible printed information available
Refreshment Facilities
Water refill station available at this station
Toilets
The National key toilets are available at any time with a RADAR key.
Waiting Room
Yes
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
