Please note that with immediate effect, Beccles will not be served by the main Rail Replacement bus when rail replacement is in operation. It will be served by a smaller shuttle bus service, which is the largest vehicle that can safely turn in the station car park, and this will operate between Halesworth, Beccles, Oulton Broad South, and Lowestoft. Customers travelling to/from Beccles who are travelling to/from stations between Halesworth and Ipswich will need to transfer from the shuttle bus service to the main Rail Replacement coach service at Halesworth. The smaller shuttle bus services pick up and drop off in the station car park at Beccles, just outside the station.
Accessibility Information
There is information about accessibility
Accessible Public Telephones
Yes
Accessible Ticket Machines
Yes
Customer Help Points
Beccles Passenger Assistance Meeting Point 0:
Platform
Meeting point is on the platform. Unstaffed station, assistance provided by conductor.
Impaired Mobility Set Down
Yes
Nearest Accessible Stations
Lowestoft
Passenger Assistance
Beccles Passenger Assistance Meeting Point 0
Location :
Platform
Meeting point is on the platform. Unstaffed station, assistance provided by conductor.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
Assistance meeting point is on the platform.
Step Free Access
B2, (refer to quick reference guide)
Please note that although this station is classified step free, the ramped overbridge between the platforms is quite steep. As the station is not staffed, wheelchair users may wish to consider bringing a companion along to assist them either getting to or from Platform 1 (for trains arriving from Lowestoft, or towards Halesworth, Saxmundham, and Ipswich).
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform.
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Accessible Parking, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Induction Loop, Lifts, National Key Toilets, Ticket Barriers, Wheelchairs Available
Car Park - Station Car Park
Name : Station Car Park
Spaces : 10
CCTV : No
Free Parking : Yes
Operator : Greater Anglia
Email : contactcentre@greateranglia.co.uk
Cycle Storage Location
There is one cycle stand to the far left of the station car park, near the motorcycle parking area. Three more cycle stands are next to the wall of the old station building on Platform 2 (for trains towards Lowestoft), and one cycle locker is just around the corner of the same building.
A sheltered cycle parking area providing three cycle stands is on Platform 1 (for trains towards Halesworth, Saxmundham, and Ipswich), between the entrance to this platform and the overbridge.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
15 spaces
Cycle Storage Type
Lockers, Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for more than 5 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
10
Rail Replacement Services
Please note that with immediate effect, Beccles will not be served by the main Rail Replacement bus when rail replacement is in operation. It will be served by a smaller shuttle bus service, which is the largest vehicle that can safely turn in the station car park, and this will operate between Halesworth, Beccles, Oulton Broad South, and Lowestoft. Customers travelling to/from Beccles who are travelling to/from stations between Halesworth and Ipswich will need to transfer from the shuttle bus service to the main Rail Replacement coach service at Halesworth. The smaller shuttle bus services pick up and drop off in the station car park at Beccles, just outside the station.
This station does not offer
Airport, Bus Services, Car Hire, Cycle Hire, Cycle Storage Cctv, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Staffing Level
Unstaffed
This station does not offer
Help Points, Left Luggage
CCTV
Yes
Information Points
There are no information points
Pay Phones
Yes
Post Box
Yes
Refreshment Facilities
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Printed Local Information, Request Stop, Shops, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
