Billericay

Billericay station, Radford Way, Billericay, Essex
CM12 0BP

Station Message

The lifts are out of order between platform 2 and the rest of the station at Billericay station.

Billericay at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessibility Information

There is information about accessibility

Accessible Parking

0

Accessible Taxis

There is taxi provision

Accessible Ticket Machines

Yes

Customer Help Points

Billericay Passenger Assistance Meeting Point 0:

Ticket Office


Meeting point is the ticket office when staffed. Part Time staffed station. Please check opening times on National Rail Enquiries.


Billericay Passenger Assistance Meeting Point 1:

Platform (Mobile Team)


Meet on the platform when ticket office is closed, assistance by mobile team.


Billericay Passenger Assistance Meeting Point 2:

Taxi


Outside ticket office opening hours or mobile team hours, taxi provided. Check opening times on National Rail Enquiries. Meet outside the station.

Impaired Mobility Set Down

Yes

Lift Details

Lift 1, Platform 1
Operational Announcements : There are audio announcements outside this lift only
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths greater than 1.1m wide

Lift 2, Platform 2
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths greater than 1.1m wide

Lifts

There are lifts

National Key Toilets

Yes

Passenger Assistance

Billericay Passenger Assistance Meeting Point 0
Location :

Ticket Office


Meeting point is the ticket office when staffed. Part Time staffed station. Please check opening times on National Rail Enquiries.


Billericay Passenger Assistance Meeting Point 1
Location :

Platform (Mobile Team)


Meet on the platform when ticket office is closed, assistance by mobile team.


Billericay Passenger Assistance Meeting Point 2
Location :

Taxi


Outside ticket office opening hours or mobile team hours, taxi provided. Check opening times on National Rail Enquiries. Meet outside the station.

Ramp For Train Access

Ramps are kept at this station to provide assistance

Staff Help Available

Driver only operated services. Mobile assistance teams operate within the area and can be available for booked assists. Customers wanting to turn up and go can do so when ticket office is open and staff will provide assistance as soon as possible. Booking is recommended.

Step Free Access

A, Compliant step-free access to all platform(s)

Please note that, this station has step free access to all platforms via lifts, but due to an ongoing problem, the lifts will be locked out of use between 20:15 and 06:00.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office

Step Free Category

A, Compliant step-free access to all platform(s)

Ticket Barriers

Billericay station has Secure Station Acreditation

This station does not offer

Accessible Public Telephones, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Induction Loop, Nearest Accessible Stations, Wheelchairs Available

Penalty Fares

Applicable Operators: Greater Anglia

Prepurchase Collection

Collect from Ticket Office
Collect from Ticket Machine

Smartcards

https://www.greateranglia.co.uk/tickets-fares/find-right-ticket-you/season-tickets/smartcard


Top-up at Ticket Office
Top-up at Ticket Machine
Validators Available

Ticket Machine

Yes

Ticket Machine Accessibility

Ticket buying and collection, main concourse
Manoeuvring Space : There is space in front of the ticket machine to manoeuvre a wheelchair
Wheelchair Height : The controls are at a suitable height for wheelchair users

Ticket Office

Yes

This station does not offer

Contactless, London Fare Zone, Oyster, Travel Centre

Bus Services

'First' operates a network of frequent local bus routes around Billericay and to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus

Other services are operated by Arriva. For times:

www.arrivabus.co.uk

Buy a Billericay PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around town. For details: www.plusbus.info  

Bus stops are located outside the front of the station and on the High Street - about 4 minutes walk.

Car Park - Premium Bay

Name : Premium Bay
Spaces : 5
CCTV : No
Free Parking : No
Annual : £2,670.00
Operator : Saba Park Services UK Limited
Telephone : 0330 123 5247
Email : customersupport.uk@sabagroup.com

Cycle Storage Cctv

Yes

Cycle Storage Location

Within car park

Cycle Storage Sheltered

Yes

Cycle Storage Spaces

180 spaces

Cycle Storage Type

Compounds, Stands, Racks

Cycle Storage Availability

Yes

Drop Off Pick Up

Drop-off Points
Point 1: Drop off and pick up point on Radford way, station entrance 2
Same Side As Station:
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point

Point 2: Drop off and pick up point on Radford way, station entrance 1
Same Side As Station:
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point

Parking Spaces

389

Rail Replacement Services

Substitute bus services stop at bus stop just beyond station entrance

Taxi Rank

There is taxi provision
Taxi rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank

This station does not offer

Airport, Car Hire, Cycle Hire, Port, Rail Replacement Maps

Announcements

Announcements are made both visually and audibly

Customer Service

Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Help Points

Help Points are only available in limited locations
All Help Points have induction loops

Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Information Available

Yes - from help point
Yes - from ticket office

Staffing Level

Part time

This station does not offer

Left Luggage

Atm Machine

Yes

Baby Change

Yes

CCTV

Yes

Information Points

There are no information points

Information Services

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
06:00:00.000 - 20:15:00.000

Sunday
07:10:00.000 - 20:40:00.000

Post Box

Yes

Refreshment Facilities

Coffee shop

Toilets

The toilets, as well as an accessible toilet, are located on Platform 1. The toilets are open during staffing hours

Waiting Room

Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
06:00:00.000 - 20:15:00.000

Saturday
06:10:00.000 - 20:15:00.000

Sunday
07:10:00.000 - 20:40:00.000

This station does not offer

Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Printed Local Information, Request Stop, Shops, Trolleys

Departures and arrivals from Billericay

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Time

Platform

Operator

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