Accessibility Information
There is no information about accessibility
Accessible Parking
10
Accessible Public Telephones
Yes
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Customer Help Points
Blackburn Passenger Assistance Meeting Point 0:
Ticket Office
Located at platform level on the Island platform between platforms 1 and 2. See National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Lift Details
Lift 1, Platforms 1 & 2
Operational Announcements : There are no audio announcements or they are not audible in this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths at least 0.8m wide
Lift 2, Platform 4
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide
Lifts
There are lifts
National Key Toilets
Yes
Nearest Accessible Stations
Burnley Central
Passenger Assistance
Blackburn Passenger Assistance Meeting Point 0
Location :
Ticket Office
Located at platform level on the Island platform between platforms 1 and 2. See National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Yes
Step Free Access
A, Compliant step-free access to all platform(s)
Access from station front to subway up 10 metre ramp or 4 steps from which a passenger lift and steep 20 metre ramp gives access to ticket office and platforms 1, 2 and 3 and by separate ramp to platform 4. Lifts available from first to last train.
Goodmaps wayfinding is available at this station https://studio.prod.goodmaps.io/web/uk/7c109db4-905f-4fc5-8938-bdb3a848b0f0
To find our more about travelling around this station, please see the 360 map click here
Step Free Category
A, Compliant step-free access to all platform(s)
Ticket Barriers
Yes
This station does not offer
Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Induction Loop, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 80
CCTV : No
Free Parking : No
Daily Charge: £3.30 Up to 2 hours (no return) £0.80 Up to 4 hours (no return) £1.70 Overnight Parking (1600-0759) £0.80
Cycle Hire
Not available at this station.
Cycle Storage Cctv
Yes
Cycle Storage Location
End of platforms 1 and 2
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
58 spaces
10 lockers and 48 cycle stand parking spaces
5 Secure Cycle Lockers are available at this station
Cycle Storage Type
Lockers, Stands
Cycle Storage Availability
Yes
Parking Spaces
80
Rail Replacement Maps
Blackburn - https://images.nationalrail.co.uk/e8xgegruud3g/3XFHhtUmUoRzyLhqLZZDqI/526d9960daaa50aad3b350e6aaf2412f/Blackburn.jpg
Rail Replacement Services
Rail replacement pick up/drop off will be in the Vue Cinema Car Park at the rear of the Station
What3words - hang.arts.candy
Taxi Rank
There is taxi provision
Taxi rank, (taxi only street parking) via Railway Road
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
Taxi rank, (taxi only station parking ) via Mayson Street
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Car Hire, Port
Announcements
Announcements are made both visually and audibly
Customer Service
08002006060
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Help Points, Information Available, Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are no information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
04:45:00.000 - 00:30:00.000
Saturday
04:45:00.000 - 00:30:00.000
Sunday
08:00:00.000 - 23:00:00.000
Pay Phones
Yes
Refreshment Facilities
Yes
Toilets
Toilet on platform 1, available from first until last train
Trolleys
Yes
Waiting Room
Yes
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Printed Local Information, Request Stop, Shops, WiFi
Time
Platform
Operator
Cancelled -
