Accessibility Information
There is information about accessibility
Accessible Parking
4
Customer Help Points
Carstairs Passenger Assistance Meeting Point :
The ticket office is located on island Platform 1 & 2.
By the pillar on the Platform 1 side, next to the cycle rack.
By the customer information screen at the entrance from the stairs to Platform 2 side.
Passenger Assistance Meeting Points
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.
Lift Details
Lift 1
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths at least 0.9m wide
Passenger Assistance
Carstairs Passenger Assistance Meeting Point
Location :
The ticket office is located on island Platform 1 & 2.
By the pillar on the Platform 1 side, next to the cycle rack.
By the customer information screen at the entrance from the stairs to Platform 2 side.
Passenger Assistance Meeting Points
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.
Staff Help Available
Yes
Step Free Access
C, no step-free access to any platform
This is a Category A station. This station has a step-free access via a lift to both platforms.
Please take care when boarding/alighting the train towards the middle of platform 1 and across all of platform 2, as the stepping distance between the platform and the train may be more prominent than at other areas of the platform.
Step Free Category
C, no step-free access to any platform
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ramp For Train Access, Ticket Barriers, Wheelchairs Available
Bus Services
For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)
Car Park - Accessible parking B
Name : Accessible parking B
Accessible Spaces : 2
Accessible Location : via Strawfrank Road station entrance
Parking : There is/are 2 accessible bay(s) available at this car parking location
Location : There is accessible parking outside the station
Duration : This parking does not advise length of stay permitted
EV Accessible : There are No EV Charging points available in the accessible bays
EV Standard : There are no EV charging points in standard parking bays
Ramp : Ramps cannot be deployed from the rear or side of a vehicle
Help Point : There is no Help Point close to the accessible parking
Cycle Storage Spaces
6 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Rail Replacement Services
Please click on the link below for the exact bus pick up location:-
This station does not offer
Airport, Car Hire, Cycle Hire, Cycle Storage Cctv, Cycle Storage Location, Cycle Storage Sheltered, Parking Spaces, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Help Points
Help Points are only available in limited locations
Passenger Assistance Meeting Points
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.
The ticket office is located on island Platform 1 & 2.
By the pillar on the Platform 1 side, next to the cycle rack.
By the customer information screen at the entrance from the stairs to Platform 2 side.
Information Available
Yes - from help point
Yes - from ticket office
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Helpline, Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday, Public Holidays
24 Hours
Printed Local Information
There is accessible printed information available
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
07:24:00.000 - 14:24:00.000
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
