The ticket office will have the following changes to planned availability: Sunday 25th October - Closed Monday 26th October - including Saturday 31st October 09:40 - 15:10 Tickets can be bought from the ticket machine or digitally.
Accessibility Information
There is no information about accessibility
Accessible Parking
11
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Low-level accessible counter is available induction loop fitted to the law level counter.
Customer Help Points
Chippenham Passenger Assistance Meeting Point 0:
Ticket Office Near Gateline (Staffed station)
The ticket office is located in the main station building.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Impaired Mobility Set Down
Set- Down / Pick up Points are available at the station entrance
Lift Details
Lift, Platform 0 (South Entrance)
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths at least 0.9m wide
Lift 2, Footbridge to Platforms 1 & 2
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift requires wheelchair users to reverse in or out
Opening Width : Lift has clear door widths at least 0.9m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Chippenham Passenger Assistance Meeting Point 0
Location :
Ticket Office Near Gateline (Staffed station)
The ticket office is located in the main station building.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Meeting point: Ticket office.
Step Free Access
A, Compliant step-free access to all platform(s)
Step-free category A station - This station has step-free access to all platforms via the lifts.
Step Free Category
A, Compliant step-free access to all platform(s)
Ticket Barriers
Yes
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones, Escalator Information, Induction Loop, Nearest Accessible Stations
Airport
Find out more about links from GWR stations to airports.
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 640
CCTV : No
Free Parking : No
Find out more about car parking at this station.
Cycle Storage Cctv
Yes
Cycle Storage Location
Forecourt, disused platform and north car park.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
306 spaces
Cycle Storage Type
Stands, Racks
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop off and pick up point on Cocklebury Road
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Point 2: Drop off and pick up point on Foundry Lane
Same Side As Station: The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for more than 5 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
640
Rail Replacement Services
Front of the station, or as directed by signs.
Taxi Rank
There is taxi provision
Taxi rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via controlled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Car Hire, Cycle Hire, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Help Points
Help Points are available inside and outside this station
Most Help Points do not have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Find out more here
Staffing Level
Part time
This station does not offer
Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
05:30:00.000 - 22:00:00.000
Saturday
05:30:00.000 - 22:00:00.000
Sunday
07:00:00.000 - 22:00:00.000
Post Box
Yes
Printed Local Information
There is printed information available
Refreshment Facilities
Yes
Toilets
Yes
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
05:50:00.000 - 20:00:00.000
Saturday
05:50:00.000 - 19:30:00.000
Sunday
08:00:00.000 - 19:30:00.000
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Request Stop, Shops, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
