Accessibility Information
There is no information about accessibility
Accessible Parking
74
Accessible Public Telephones
Yes
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Coventry Passenger Assistance Meeting Point 0:
Customer Information Office - Platform 1
Passed the ticket gates and to the left, inside the customer information office on Platform 1.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Impaired Mobility Set Down
Yes
Lift Details
Lift, Main Entrance & Platform 1 to Footbridge
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls may not be accessible to some people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide
Lift, Footbridge to Platform 1
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths at least 0.9m wide
Lift, Footbridge to Platforms 2 & 3
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths 1.1m wide
Lift, Footbridge to Platform 4
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide
Lift, Multi Storey Car Park
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls may not be accessible to some people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide
Lift, Platform 1
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide
Lift, Platforms 2 & 3
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide
Lift, Platform 4
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide
Lift 9, Multi Storey Car Park (LHS)
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls may not be accessible to some people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Coventry Passenger Assistance Meeting Point 0
Location :
Customer Information Office - Platform 1
Passed the ticket gates and to the left, inside the customer information office on Platform 1.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Passenger Assist meeting point is the Customer Information Office on Platform 1. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Step Free Access
A, Compliant step-free access to all platform(s)
Category A - This station has step-free access to all platforms / the platform
Step Free Category
A, Compliant step-free access to all platform(s)
Ticket Barriers
Yes
Wheelchairs Available
Yes
This station does not offer
Escalator Information, Induction Loop, Nearest Accessible Stations
Bus Services
Information to plan your onward journey is available in a printable format here.
Car Park - Coventry Warwick Road Car Park
Name : Coventry Warwick Road Car Park
Spaces : 187
CCTV : Yes
Free Parking : No
For information on how to get to the car park, prebooking your space or working out the cost of your stay, please visit the Avanti West Coast website.
Different rates apply to non-rail users - please speak to a member of staff.
Cycle Hire
Rental bikes are available from the docking station immediately outside the station on the Boulevard.
Cycle Storage Cctv
Yes
Cycle Storage Location
Cycle Hub off main concourse 144 spaces
59 cycle hoops at the end of platform 1 , 2x spaces per hoop = 118 spaces
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
120 spaces
For access to the cycling compound please see a member of staff
144 space in the cycle hub off main concourse 27 hoops at station front (2 x cycles per hoop = 54 spaces)
2 x shelters at the station front with a total of 12 hoops (2 x spaces per hoop = 24 spaces) - possible relocation to Platform 1
18 hoops to be installed on platform 1 (2 x cycles per hoop = 36 spaces)
Cycle Storage Type
Compounds, Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop off and pick up point, Station square
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a drop-off point only
Facility Type: There is uncovered seating/waiting
Car Capacity: There is space for more than 5 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Point 2: Drop off and pick up point, Multi-storey car park
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a drop-off point only
Facility Type:
Car Capacity: There is space for 1 vehicle at a time to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
545
Rail Replacement Services
Rail replacement coach services can be found in the multi-storey car park.
Taxi Rank
There is taxi provision
Taxi rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps can only be deployed from the side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Car Hire, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Monday to Sunday 06:00 - 21:00
Available from customer service offices, located on platform 1 and 3.
Help Points
Help Points are only available in limited locations
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Assistance Meeting Point: Customer service office on Platform 1.
Information Available
Yes - from help point
Yes - from information point
Yes - from ticket office
Lost Property
Find out more about the lost property process at this station here
Staffing Level
Full time
This station does not offer
Left Luggage
Atm Machine
Yes
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
05:00:00.000 - 02:00:00.000
Saturday
05:00:00.000 - 01:00:00.000
Sunday
07:15:00.000 - 02:00:00.000
Pay Phones
Yes
Post Box
Yes
Printed Local Information
There is printed information available
Shops
Starbucks, M&S Simply Foods, WHSmiths and The Pumpkin Cafe
Refreshment Facilities
Yes
Toilets
Toilets are available on platforms 1, 2 & 3. An accessible toilet can be found on platform 1, accessed using a RADAR key.
Toilet opening hours Monday to Friday: 05:15 - 01:30 Saturday: 05:30 - 12:30 Sunday: 07:30 - 01:30
Trolleys
Yes
Waiting Room
Unheated seating areas available on the concourse on all platforms and with 7 waiting rooms around the station.
WiFi
Yes
This station does not offer
Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Request Stop
Time
Platform
Operator
Cancelled -
