Stay in the loop
Subscribe to our emails to get access to special offers, exclusive competitions, and the best travel tips directly to your inbox.
From Sunday 17 May, a new station layout will be in operation. Please allow extra time before your journey and check departure screens, as you train may depart from a different platform than usual. For more information about the new station, please visit: LNER.co.uk/Darlington
Please note that from Monday 1 June 2026, the Cattle Market car park on Clifton Road will be permanently closed. Any vehicles which are not collected before Monday 8 June will be removed and a recovery charge may be applicable. Station parking is now available in the multi-storey car park on Garrbutt Square / Neasham Road, DL1 4AJ (what3words ///oven.loud.hill)
Accessible Booking Office Counter
Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window
Accessible Public Telephones
text phones are available and staff are on hand to assist as required due to no low level phones
Accessible Taxis
Generally available but advance booking recommended
Accessible Ticket Machines
Yes
Customer Help Points
Yes
Impaired Mobility Set Down
Yes
Induction Loop
Yes
National Key Toilets
Yes
Ramp For Train Access
Yes
Staff Help Available
When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point on platform 4. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
Step Free Access
This station has step free access to all platforms.
This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
Darlington has a RNIB 'Map for All' located at the main entrance, adjacent to the taxi rank and accessible parking. Access to the platforms via the Victoria Road entrance is via a steep ramp.
Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
Wheelchairs Available
Yes
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park
Multi-storey car park with 654 spaces and direct access to the station building. Please note that EV (electrical vehicle) charging are not currently available in this car park. Accessed via Garrbutt Square/Neasham Road, DL1 4AJ (what3words ///oven.loud.hill)
Important update: From Monday 1 June 2026, the Cattle Market car park on Clifton Road will be permanently closed. Any vehicles which are not collected before Monday 8 June will be removed and a recovery charge may be applicable.
Short Stay 21-60 mins - £2.00
Short Stay 61-120 mins - £4.00
Going away for a long weekend? Park from 10:00 on Friday until 23:59 on Monday for just £15.
Simply purchase your ticket at the car park on the day.
Friday - Monday long weekend parking - £12.00, purchase tickets on the day
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
stations front
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
152 spaces
Cycle Storage Type
Compound, Stands
Rail Replacement Services
Replacement coach services depart from the station entrance
Taxi Rank
Darlington is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings is:
Station Taxis 01325 468 888
Customer Service
We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
This station has Secure Station Accreditation
Lost Property
Staffing Level
Full time
This station does not offer
Left Luggage
Atm Machine
Yes
Baby Change
Yes
First Class Lounge
Located
Platform 1
Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges
Tickets Accepted
Tickets Not Accepted
Facilities
Toilets, TV, newspapers
Refreshments
Complimentary: water/ biscuits
Wi-Fi
Yes
Showers
No
Refreshment Facilities
Coffee shop, WHSmiths and Café available for refreshments
Waiting Room
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Waiting Room opening hours
Monday to Saturday - 06:00 - 22:45
Sunday 09:00 - 22:45
This station does not offer
Toilets
Time
Platform
Operator
Cancelled -