Accessibility Information
There is information about accessibility
Accessible Ticket Machines
Yes
Customer Help Points
Eccleston Park Passenger Assistance Meeting Point 0:
Ticket Office
Ticket office and waiting area located in the building on platform 1. See National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Height Adjusted Ticket Office Counter
There is no counter here
Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
Passenger Assistance
Eccleston Park Passenger Assistance Meeting Point 0
Location :
Ticket Office
Ticket office and waiting area located in the building on platform 1. See National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Yes
Step Free Access
B1, (refer to quick reference guide)
Category B station Platform 1 – level access via sloped driveway from the south side of the bridge on Portico Lane, for trains to Liverpool Platform 2 – level access via steep ramp from the north side of the bridge on Portico Lane, for trains to St Helens and Wigan Transfer between platforms is via the road bridge, which has a narrow footway
To find our more about travelling around this station, please see the 360 map click here
Step Free Category
B1, (refer to quick reference guide)
This station does not offer
Accessible Parking, Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Bus Services
Busline 0870 608 2608
Cycle Hire
Not available at this station.
Cycle Storage Cctv
Yes
Cycle Storage Location
Platform 1
Cycle Storage Spaces
4 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop off and pick up point on Portico Lane, northeast entrance
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for 1 vehicle at a time to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Point 2: Drop off and pick up point on Portico Lane, south entrance
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Rail Replacement Services
Rail-replacement bus services will pick-up/set-down from the bus stops on Portico Lane • Bus stop A for services towards St Helens and Wigan (What3words – blend.rated.belong) • the bus stop near the junction with Portico Avenue (opposite side of road from station) for services towards Liverpool Lime Street (What3words – ruby.basic.intro)
This station does not offer
Airport, Car Hire, Car Park, Cycle Storage Sheltered, Parking Spaces, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
08002006060
Help Points
There are Help Points
Platforms 1&2
Helpline
Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from ticket office
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Left Luggage
CCTV
Yes
Defibrillator
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
05:40:00.000 - 23:40:00.000
Printed Local Information
There is accessible printed information available
Waiting Room
yes and shelter
This station does not offer
Atm Machine, Baby Change, Bureau De Change, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
