Accessibility Information
There is information about accessibility
Accessible Ticket Machines
Yes
Customer Help Points
Edge Hill Passenger Assistance Meeting Point 0:
Ticket Office
Located at station entrance via Tunnel Road. See National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
Passenger Assistance
Edge Hill Passenger Assistance Meeting Point 0
Location :
Ticket Office
Located at station entrance via Tunnel Road. See National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Ramp For Train Access
Ramps are available on the train to provide assistance
Staff Help Available
Yes
Step Free Access
B3, step-free access only to some platforms
Platform 1 – level access for trains to Manchester (via Newton-le-Willows), Preston, St Helens, Wigan and Warrington Bank Quay Platform 2 – level access for trains to Liverpool Lime Street (only those from Manchester (via Newton-le-Willows), Preston, St Helens, Wigan or Warrington Bank Quay) Platform 3 – no level access. Down 20 steps to subway then up 20 steps for trains to Liverpool South Parkway, Warrington Central and Manchester Oxford Road (via Irlam) Platform 4 – no level access. Down 20 steps to subway then up 20 steps for trains to Liverpool Lime Street (only those from Liverpool South Parkway, Warrington Central or Manchester Oxford Road (via Irlam))
To find our more about travelling around this station, please see the 360 map click here
Step Free Category
B3, step-free access only to some platforms
This station does not offer
Accessible Parking, Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Bus Services
Busline 0871 200 2233
Car Park - Station Car Park
Name : Station Car Park
Spaces : 1
CCTV : No
Free Parking : Yes
Operator : Northern
Telephone : 0800 200 6060
Email : enquiries@northernrailway.co.uk
Cycle Hire
Not available at this station.
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
1
Rail Replacement Maps
Edge Hill - https://images.nationalrail.co.uk/e8xgegruud3g/3zyRcbkjbWV8hJoIZfAVMo/6cf519ceb0e84d07ba13fe2d8b79e585/Edge_Hill.jpg
Rail Replacement Services
Rail-replacement bus services will pick-up/set-down from the bus stops on Tunnel Road, at the top of the station ramp: • Bus stop B for services towards Liverpool South Parkway, Manchester, Preston, St Helens, Warrington and Wigan (What3words – strict.files.decreased) • Bus stop A (opposite side of road from station) for services towards Liverpool Lime Street (What3words – living.mimic.trip)
This station does not offer
Airport, Car Hire, Cycle Storage Cctv, Cycle Storage Location, Cycle Storage Sheltered, Cycle Storage Spaces, Cycle Storage Type, Port, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
08002006060
Help Points
There are Help Points
Located on all platforms. Links for current train running and for emergencies.
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Information Available, Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
05:40:00.000 - 23:40:00.000
Saturday
05:40:00.000 - 23:40:00.000
Printed Local Information
There is accessible printed information available
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
