Following the fire earlier this year:
Accessibility Information
There is information about accessibility
Accessible Parking
8
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Ticket Office: available
Travel Centre: not available
Customer Help Points
Glasgow Central Passenger Assistance Meeting Point 0:
Assistance Meeting point
Located in the centre of the main concourse, underneath the station clock. A four sided wooden structure, identified as 'Mobility point'.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
There is no Low-Level counter here
There is no Low-Level counter here
There is no Low-Level counter here
There is no Low-Level counter here
Impaired Mobility Set Down
At the Mobility Point on the station concourse. Help can be requested from the mobility point or by asking a member of station staff
Lift Details
Lift, Low Level & Platforms 14 & 15
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths at least 0.9m wide
Lift, Low Level & Platforms 16 & 17
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths at least 0.9m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Glasgow Central Passenger Assistance Meeting Point 0
Location :
Assistance Meeting point
Located in the centre of the main concourse, underneath the station clock. A four sided wooden structure, identified as 'Mobility point'.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Any member of station staff can help or at the mobility point, travel centre as well as the ticket office. Passengers should arrange assistance before travel with the relevant train operator: Avanti West Coast 08000 158 123; Caledonian Sleeper 03300 600500; CrossCountry 08448 110 125; London North Eastern Railway 03457 225 225; TransPennine Express 0800 1072 149; ScotRail 0800 9122 901.
The Mobility Assistance point is open between 07:00 - 22:00. When closed passengers should see any member of station staff. There is an intercom available.
Step Free Access
A, Compliant step-free access to all platform(s)
Customers requiring local trains in Lanarkshire, between Dalmuir and Motherwell / Larkhall, will need Platforms 16 and 17 at the underground Low Level part of the station. However, journeys on most routes from Glasgow Central will be from High Level Platforms 1-15.
High Level Platforms 1-15 are all on the same level and require no step free access. To access Low Level Platforms 16 & 17 there are escalators. Disabled passengers should use the lift behind the ticket barriers on platforms 11-15. Disabled passengers can also leave by lifts to Hope Street and can leave all other exits by foot except Union Street. For step free access to Union Street disabled passengers should exit by Gordon Street.
Step Free Category
A, Compliant step-free access to all platform(s)
Ticket Barriers
Ticket gates are located on platforms 3 to 17
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones, Escalator Information, Induction Loop, Nearest Accessible Stations
Airport
GLASGOW AIRPORT:
First operate the Glasgow Shuttle 500 bus, running every ten minutes direct to the airport. There are stops just outside Glasgow Central station on Bothwell Street and Waterloo Street. For times: www.firstglasgow.com
Bus Services
First Group operate a network of frequent local bus routes around Glasgow city and nearby towns. For route maps and timetables: www.firstgroup.com/ukbus
Arriva and Stagecoach operate a network of routes from Glasgow to surrounding towns. For routes and times: www.arrivabus.co.uk and www.stagecoachbus.com (not all buses are accessible)
Buy a Glasgow PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info
For information about all public transport in Glasgow and Strathclyde the area visit: www.spt.co.uk
The Station Interlink service for Queen Street Station and Buchanan Street Bus Station back departs from the Gordon Street canopy.
For further information, including alternative travel options, please check the ScotRail website.
Car Park - Oswald Street NCP Car Park
Name : Oswald Street NCP Car Park
Spaces : 555
CCTV : No
Free Parking : No
Operator : NCP
Telephone : 0845 050 7080
Cycle Hire
Glasgow City Council bike scheme: 400 bikes will be available for public hire at 31 locations across the city with additional temporary sites: www.nextbike.co.uk/en/glasgow/
Cycle Storage Cctv
Yes
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
70 spaces
Located on platform 15.
Cycle Storage Type
Stands, Racks
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/Pick-up, Renfield Street
Same Side As Station: The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Point 2: Drop-off/Pick-up, Hope St
Same Side As Station:
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for 1 vehicle at a time to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
555
Port
Service to Gourock for onward ferry connection to Dunoon and Kilcreggan. Service to Wemyss Bay for onward ferry connection to Rothesay. Service to Ardrossan Harbour for onward ferry connection to Brodick. Service to Stranraer for onward ferry connection to Belfast.
Rail Replacement Services
Please click below for the exact location Buses pick up/drop off :-
Taxi Rank
There is taxi provision
Taxi Rank, Hope Street
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps can only be deployed from the side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
Taxi Rank (Gordon Street)
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via uncontrolled roadway crossing
Covered : The taxi rank has set back shelters only
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
Taxi Rank (Union Street)
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via controlled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Car Hire, Cycle Storage Location, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Help Points
Help Points are available inside and outside this station
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Yes - from information point
Yes - from ticket office
Left Luggage
Yes
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Customer Service
Atm Machine
Yes
Baby Change
Yes
CCTV
Yes
First Class Lounge
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
07:00:00.000 - 19:00:00.000
Saturday
07:00:00.000 - 18:00:00.000
Sunday
10:00:00.000 - 18:00:00.000
Information Points
There are information points
Information Services
Sunday
07:00:00.000 - 00:30:00.000
Monday, Tuesday, Wednesday, Thursday, Friday
04:00:00.000 - 00:30:00.000
Saturday
04:00:00.000 - 00:30:00.000
Post Box
Yes
Printed Local Information
There is accessible printed information available
Shops
Wide range of shops
Refreshment Facilities
Yes
Toilets
Accessible toilets are located inside the Gordon Street entrance. There is also an accessible toilet on platform 9 opposite the water hydration point.
Accessible shower is available within the changing places facility.
Customers should approach staff to open, as the intercom link is based in office affected by an earlier fire
Trolleys
Yes
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
04:00:00.000 - 00:30:00.000
Sunday
07:00:00.000 - 00:30:00.000
WiFi
Yes
This station does not offer
Bureau De Change, Defibrillator, Limited Service, Pay Phones, Request Stop
Time
Platform
Operator
Cancelled -
