Planning travel from Holyhead to Dublin? From 28 September 2026, you must present a valid passport or Irish passport card before boarding a ferry connection with Stena Line or Irish Ferries in line with new government guidance. Driving licenses, national identity cards and other forms of photographic identification will no longer be accepted.
You may need an Electronic Travel Authorisation (ETA) for travel to Britain if you're not a British or Irish citizen and are visiting for a short stay of up to six months.
For the latest entry requirements:
Accessibility Information
There is no information about accessibility
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Holyhead Passenger Assistance Meeting Point 0:
Information Center
The office is located half way down platform two. Please check opening times on the National Rail Enquiries Website.
Ticket Office
Ticket office is located in the ferry port.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Induction Loop
Induction loops are at designated listening areas
National Key Toilets
Yes
Passenger Assistance
Holyhead Passenger Assistance Meeting Point 0
Location :
Information Center
The office is located half way down platform two. Please check opening times on the National Rail Enquiries Website.
Ticket Office
Ticket office is located in the ferry port.
Ramp For Train Access
Ramps are available on the train to provide assistance
Staff Help Available
Monday to Friday 00:00 to 23:59 (24 hours)
Saturday 00:01 to 21:45
Sunday 07:00 to 00:00
Step Free Access
B1, (refer to quick reference guide)
Category B1
Step free access is via the Celtic Gateway Bridge, the ferry terminal, or via gates on to the platforms either side of Stena House.
Transferring between platforms is step-free however distance between ferry terminal and Platform 1 is approximately 200m.
Step Free Category
B1, (refer to quick reference guide)
This station does not offer
Accessible Parking, Accessible Public Telephones, Accessible Taxis, Escalator Information, Impaired Mobility Set Down, Lifts, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Bus Services
For the nearest bus stop, walk across the footbridge and turn right onto Victoria Road.
Car Park - Black Bridge
Name : Black Bridge
Spaces : 35
CCTV : No
Free Parking : No
Parking Charges Apply.
Cycle Hire
There are no cycle hire facilities at this station.
Cycle Storage Cctv
Yes
Cycle Storage Location
Cycle parking on Holyhead station is in two locations 4 Sheffield stands offering parking for up to eight bicycles are sited on Platform 3.
2 Sheffield Stands offering parking for up to four bicycles are sited on Platform 2
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
12 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
35
Port
Holyhead Port terminal immediately adjacent to station offering timetabled services to Dublin Ferry Port.
Rail Replacement Services
Local bus stop near the station.
This station does not offer
Airport, Car Hire, Drop Off Pick Up, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from information point
Yes - from ticket office
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Help Points, Left Luggage
Atm Machine
Yes
Baby Change
Yes
CCTV
Yes
Information Points
There are no information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
24 Hours
Saturday
00:00:00.000 - 21:45:00.000
Sunday
07:00:00.000 - 00:00:00.000
Printed Local Information
There is printed information available
Shops
Port shop for gifts, hot and cold drinks, light refreshments to eat in or take away
Refreshment Facilities
Yes
Toilets
The toilets are located within the Ferry Terminal. The National key toilets are located within the Ferry Terminal; these toilets are operated by a radar key.
Trolleys
Yes
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
24 Hours
Saturday
00:00:00.000 - 21:45:00.000
Sunday
07:00:00.000 - 00:00:00.000
This station does not offer
Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop
Time
Platform
Operator
Cancelled -
