The ticket office will have the following changes to planned availability: Monday 26th - Tuesday 27th October - Closed Tickets can be bought from the ticket machine or digitally.
Accessibility Information
There is no information about accessibility
Accessible Parking
0
Accessible Ticket Machines
Yes
Customer Help Points
Keynsham Passenger Assistance Meeting Point 0:
Ticket Office (Staffed Station)
The Ticket Office is located in the station building that you enter from Keynsham Road.
Platform (When Unstaffed)
Make your way onto the platform. Onboard teams will assist you.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Passenger Assistance
Keynsham Passenger Assistance Meeting Point 0
Location :
Ticket Office (Staffed Station)
The Ticket Office is located in the station building that you enter from Keynsham Road.
Platform (When Unstaffed)
Make your way onto the platform. Onboard teams will assist you.
Ramp For Train Access
Ramps are available on the train to provide assistance
Staff Help Available
Meeting point: Next to ticket machine.
Step Free Access
B1, (refer to quick reference guide)
Step free Category B1 - This station has step free access to both platforms, however step free access is only possible via the car park to Platform 2 as the bridge is stepped from platform 1
Step Free Category
B1, (refer to quick reference guide)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Airport
Find out more about links from GWR stations to airports.
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 49
CCTV : No
Free Parking : No
Find out more about car parking at this station.
Cycle Hire
No
Cycle Storage Cctv
Yes
Cycle Storage Location
Entrance to platform 2
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
14 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
49
Rail Replacement Maps
Rail Replacement Bus Map - Keynsham - https://assets.nationalrail.co.uk/e8xgegruud3g/64QCQ33u2f0yieqNQtl082/1859838e8bcb697e2041e8d33f28cf78/KYN-RRS_Stops_Map.pdf
Rail Replacement Services
Towards Bath - Bus stop on High Street (outside church). Towards Bristol - Bus stop on Bristol Road (opposite church).
This station does not offer
Car Hire, Port, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Help Points
There are Help Points
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Find out more here
Staffing Level
Part time
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:45:00.000 - 09:30:00.000
Saturday, Sunday
Unavailable
Printed Local Information
There is no printed information available
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
