Accessibility Information
There is no information about accessibility
Accessible Parking
0
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Liverpool Lime Street Passenger Assistance Meeting Point 0:
Passenger Information Point
Located on the main station concourse behind platform 6. Closest entrance is Lime street, which has step free access and a lift up from street level.
Short stay car park drop off point
Drop off point within car park, use adjacent yellow help point phone to contact staff to let them know you have arrived at the station.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
There is a Low-Level counter here
Impaired Mobility Set Down
Assistance is available to and from platforms
Lift Details
Lift, Street Level to Concourse
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide
Lift, Concourse to Merseyrail Platforms
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths at least 0.8m wide
Lift, Virgin First Class Lounge
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide
Lift, Multi Storey Car Park
Operational Announcements : There are no audio announcements or they are not audible in this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift requires wheelchair users to reverse in or out
Opening Width : Lift has clear door widths at least 0.8m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Liverpool Lime Street Passenger Assistance Meeting Point 0
Location :
Passenger Information Point
Located on the main station concourse behind platform 6. Closest entrance is Lime street, which has step free access and a lift up from street level.
Short stay car park drop off point
Drop off point within car park, use adjacent yellow help point phone to contact staff to let them know you have arrived at the station.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Liverpool Lime Street Mobility Team are available: -
THERE IS NO CHARGE FOR THIS SERVICE.
A mobility assistance vehicle is available - to book, or for help boarding and alighting your train, please contact your train operator, ideally 48 hours in advance.
Step Free Access
A, Compliant step-free access to all platform(s)
Step Free Category
A, Compliant step-free access to all platform(s)
Ticket Barriers
Yes
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones, Escalator Information, Induction Loop, Nearest Accessible Stations
Airport
Liverpool Lime Street Station is just a short hop on the 10A and City Centre Circular (C4 and C5) buses to Liverpool ONE bus station. From there you can get the 500 Airport Flyer bus direct to LJLA. In the reverse direction Liverpool ONE bus station is just a short hop on any of the 86 bus services (86, 86A, 86C and 86D) to Elliot Street opposite Lime Street Station.
Bus Services
'Arriva' and 'Stagecoach' operate a network of daily, frequent bus routes around the city and also to nearby towns. For route maps and timetables: www.arrivabus.co.uk and www.stagecoachbus.com/merseyside
Liverpool's main bus station (on Roe Street) is about 4 minutes walk from Lime Street station.
Not all buses are accessible
Buy a Liverpool PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. More details at www.plusbus.info
Car Park - General
Car Park : Short stay car park located on Skelhorne Street & Long Stay Car Park located on Lord Nelson Street
Spaces : 280
CCTV : Yes
Free Parking : No
Operator : APCOA
Cycle Storage Cctv
Yes
Cycle Storage Location
Alongside station entrance
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
52 spaces
There are 2 areas at Liverpool Lime Street station where you can lock up your bike, Lord Nelson Street and Skelhorne Street. They are the only 2 places you are permitted to leave your bike at the station.
Cycle Storage Type
Racks
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Skelhorne drop-off / pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for more than 5 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
280
Port
This can be reached by using the Merseyrail from Liverpool Lime Street station.
Rail Replacement Services
Rail replacement services depart at the Bus stop on Skelhorne Street, near the Tesco Express. L3 5GA.
Taxi Rank
There is taxi provision
City taxi rank Skelhorne St
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via uncontrolled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
Skelhorne taxi rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is fully covered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
Lord Nelson taxi rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Car Hire, Cycle Hire, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Please see a member of staff or go to the Network Rail Station Reception on the main concourse; further to that you can contact Network Rail on 03457 11 41 41.
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Yes - from information point
Yes - from ticket office
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Help Points, Left Luggage
Baby Change
Yes
CCTV
Yes
First Class Lounge
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
06:00:00.000 - 20:00:00.000
Saturday
08:00:00.000 - 18:00:00.000
Sunday
10:00:00.000 - 18:00:00.000
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
08:00:00.000 - 20:00:00.000
Saturday
07:00:00.000 - 19:00:00.000
Sunday
10:00:00.000 - 19:00:00.000
Printed Local Information
There is accessible printed information available
Shops
Various retail establishments including Photo Booths to purchase items whilst in the station
Refreshment Facilities
Various retail establishments are present on Liverpool Lime Street station to purchase refreshments.
Toilets
Male and Female toilets located on the station concourse by Lord Nelson street entrance
Trolleys
Yes
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
05:00:00.000 - 21:00:00.000
Sunday
07:00:00.000 - 21:00:00.000
WiFi
WiFi hot spots around Liverpool Lime Street station
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, Limited Service, Pay Phones, Post Box, Request Stop
Time
Platform
Operator
Cancelled -
