Accessibility Information
There is no information about accessibility
Accessible Parking
8
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Macclesfield Passenger Assistance Meeting Point 0:
Ticket Office
Through the main entrance on the right. There is a dedicated meeting points and seating area outside the ticket office doors.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
There is no Low-Level counter here
Impaired Mobility Set Down
Yes
Lift Details
Lift 1, Platform 1
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide
Lift 2, Platform 2
Operational Announcements : There are no audio announcements or they are not audible in this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Macclesfield Passenger Assistance Meeting Point 0
Location :
Ticket Office
Through the main entrance on the right. There is a dedicated meeting points and seating area outside the ticket office doors.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Assistance meeting point at the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Step Free Access
A, Compliant step-free access to all platform(s)
Category A - This station has step-free access to all platforms
Step Free Category
A, Compliant step-free access to all platform(s)
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones, Escalator Information, Induction Loop, Nearest Accessible Stations, Ticket Barriers
Bus Services
Information to plan your onward journey is available in a printable format here.
Car Park - Macclesfield Lower Car Park
Name : Macclesfield Lower Car Park
Spaces : 40
CCTV : Yes
Free Parking : No
For information on how to get to the car park, prebooking your space or working out the cost of your stay, please visit the Avanti West Coast website.
Different rates apply to non-rail users - please speak to a member of staff.
Cycle Storage Cctv
Yes
Cycle Storage Location
Located on the North end of Platform 1
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
48 spaces
Stands and wheel racks are free to use. 24 hoops on Platform 1 (2 x cycles per hoop = 48 spaces)
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 5 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
64
Rail Replacement Services
Pick Up / Drop Off on station forecourt.
Taxi Rank
There is taxi provision
Taxi rank, (taxi marked carpark parking) via Sunderland Street
Configuration : Taxis only pick up at this taxi rank
Same Side : The Taxi rank is via uncontrolled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps can be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Car Hire, Cycle Hire, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Customers are encouraged to approach a member of station staff for any customer information enquiry.
Help Points
Help Points are only available in limited locations
Help point available in the car park.
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Yes - from ticket office
Lost Property
Find out more about the lost property process at this station here
Staffing Level
Full time
This station does not offer
Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Sunday
07:30:00.000 - 00:00:00.000
Monday, Tuesday, Wednesday, Thursday, Friday
05:30:00.000 - 00:15:00.000
Saturday
05:30:00.000 - 00:15:00.000
Printed Local Information
There is no printed information available
Shops
Yes
Refreshment Facilities
Yes
Toilets
The accessible toilets are located on Platform 1.
Opening hours:
Monday to Friday: 5:30am to 12:15am
Saturday: 6.00am to 12:15am
Sunday: 7:30am to 12:15am
Trolleys
Yes
Waiting Room
Indoor and heated seating with automatic doors on Platform 2, outdoor seating and in the cafe on Platform 1.
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop
Time
Platform
Operator
Cancelled -
