Maidenhead

Maidenhead station, Station Approach, Maidenhead, Berkshire
SL6 1EW

Maidenhead at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessibility Information

There is information about accessibility

Accessible Parking

14

Accessible Taxis

There is taxi provision

Accessible Ticket Machines

Yes

Accessible Booking Office Counter

Yes

Customer Help Points

Maidenhead Passenger Assistance Meeting Point 0:

Ticket Office / Gateline (Staffed station)


The ticket office is located the main station building.

Height Adjusted Ticket Office Counter

There is a Low-Level counter here
There is a Low-Level counter here

Lift Details

Lift 1, Platforms 2 & 3
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide

Lift, Platforms 4 & 5
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide

Lifts

There are lifts

National Key Toilets

Yes

Passenger Assistance

Maidenhead Passenger Assistance Meeting Point 0
Location :

Ticket Office / Gateline (Staffed station)


The ticket office is located the main station building.

Ramp For Train Access

Ramps are kept at this station to provide assistance

Staff Help Available

Meeting point: Ticket Office.

Step Free Access

B2, (refer to quick reference guide)

Step-free category B2 station - “Some step-free access to all platforms.”- This station has a degree of step free access to the platforms.

Platform 1's step free access is only via the Shoppenhangers Road Car Park.

The majority of trains use all other platforms. Step free access is via lifts within the station subway and can be accessed through main station entrance.

Step Free Category

B2, (refer to quick reference guide)

Ticket Barriers

Yes

Wheelchairs Available

Yes

This station does not offer

Accessible Public Telephones, Escalator Information, Impaired Mobility Set Down, Induction Loop, Nearest Accessible Stations

Penalty Fares

Applicable Operators: Great Western Railway

Prepurchase Collection

Collect from Ticket Machine

Smartcards

Smartcard Accepted


Validators Available

Ticket Machine

Yes

Ticket Machine Accessibility

Ticket buying and collection, south entrance
Manoeuvring Space : There is space in front of the ticket machine to manoeuvre a wheelchair
Wheelchair Height : The controls are at a suitable height for wheelchair users

Ticket buying and collection, north east entrance
Manoeuvring Space : There is space in front of the ticket machine to manoeuvre a wheelchair
Wheelchair Height : The controls are at a suitable height for wheelchair users

Ticket Office

Yes

This station does not offer

Contactless, London Fare Zone, Oyster, Travel Centre

Airport

Bus Services

Information to plan your onward journey is available in a printable format here

Car Park - Station car park

Name : Station car park
Spaces : 159
CCTV : Yes
Free Parking : No

Find out more about car parking at this station.

Cycle Hire

No

Cycle Storage Cctv

Yes

Cycle Storage Location

Front of Station

Cycle Storage Sheltered

Yes

Cycle Storage Type

Stands, Racks

Cycle Storage Availability

Yes

Parking Spaces

159

Rail Replacement Services

Shoppenhangers Road bus stop at the rear the station.

Taxi Rank

There is taxi provision
Taxi rank, (taxi marked parking) via Courtlands
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via controlled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank

Taxi rank, (taxi marked street parking) via Shoppenhangers Road
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank

Taxi rank, (taxi marked parking) via Station Approach
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank

Taxi rank, (taxi marked parking) via Courtlands (station entrance)
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank

This station does not offer

Car Hire, Cycle Storage Spaces, Port, Rail Replacement Maps

Announcements

Announcements are made both visually and audibly

Customer Service

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Help Points

There are Help Points
All Help Points have induction loops

Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Information Available

Yes - from help point

Lost Property

Find out more here

Staffing Level

Full time

This station does not offer

Left Luggage

Baby Change

Yes

CCTV

Yes

Information Points

There are information points

Information Services

Monday, Tuesday, Wednesday, Thursday, Friday
06:00:00.000 - 21:00:00.000

Saturday
06:45:00.000 - 21:00:00.000

Sunday
07:00:00.000 - 21:00:00.000

Printed Local Information

There is accessible printed information available

Shops

WHSmith, Coffee shops

Refreshment Facilities

Coffee shops

Toilets

Platform 4

Waiting Room

Platform 4

WiFi

Connect to "GWR Free Station WiFi"

This station does not offer

Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Trolleys

Departures and arrivals from Maidenhead

Check the latest departures and arrivals into {StationName} in the table below, including live travel information and status updates.
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Time

Platform

Operator

Cancelled -

Image Description

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