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Accessibility Information
There is information about accessibility
Accessible Parking
14
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Maidenhead Passenger Assistance Meeting Point 0:
Ticket Office / Gateline (Staffed station)
The ticket office is located the main station building.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
There is a Low-Level counter here
Lift Details
Lift 1, Platforms 2 & 3
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide
Lift, Platforms 4 & 5
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Maidenhead Passenger Assistance Meeting Point 0
Location :
Ticket Office / Gateline (Staffed station)
The ticket office is located the main station building.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Meeting point: Ticket Office.
Step Free Access
B2, (refer to quick reference guide)
Step-free category B2 station - “Some step-free access to all platforms.”- This station has a degree of step free access to the platforms.
Platform 1's step free access is only via the Shoppenhangers Road Car Park.
The majority of trains use all other platforms. Step free access is via lifts within the station subway and can be accessed through main station entrance.
Step Free Category
B2, (refer to quick reference guide)
Ticket Barriers
Yes
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones, Escalator Information, Impaired Mobility Set Down, Induction Loop, Nearest Accessible Stations
Airport
Find out more about links from GWR stations to airports.
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station car park
Name : Station car park
Spaces : 159
CCTV : Yes
Free Parking : No
Find out more about car parking at this station.
Cycle Hire
No
Cycle Storage Cctv
Yes
Cycle Storage Location
Front of Station
Cycle Storage Sheltered
Yes
Cycle Storage Type
Stands, Racks
Cycle Storage Availability
Yes
Parking Spaces
159
Rail Replacement Services
Shoppenhangers Road bus stop at the rear the station.
Taxi Rank
There is taxi provision
Taxi rank, (taxi marked parking) via Courtlands
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via controlled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
Taxi rank, (taxi marked street parking) via Shoppenhangers Road
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
Taxi rank, (taxi marked parking) via Station Approach
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
Taxi rank, (taxi marked parking) via Courtlands (station entrance)
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Car Hire, Cycle Storage Spaces, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Help Points
There are Help Points
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Find out more here
Staffing Level
Full time
This station does not offer
Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:00:00.000 - 21:00:00.000
Saturday
06:45:00.000 - 21:00:00.000
Sunday
07:00:00.000 - 21:00:00.000
Printed Local Information
There is accessible printed information available
Shops
WHSmith, Coffee shops
Refreshment Facilities
Coffee shops
Toilets
Platform 4
Waiting Room
Platform 4
WiFi
Connect to "GWR Free Station WiFi"
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Trolleys
Time
Platform
Operator
Cancelled -