Accessibility Information
There is information about accessibility
Accessible Parking
3
Accessible Public Telephones
Yes
Accessible Ticket Machines
Yes
Customer Help Points
Morpeth Passenger Assistance Meeting Point 0:
Ticket Office
Hours on National Rail Enquiries website. Outside staffed hours seek assistance from conductor on your train service or call customer Support team.
Passenger Assistance Meeting Point
Seating is available inside the ticket hall, in front of the ticket office. Please check in with the station team. Operational within staffed hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Lift Details
Lift 1, Platform 1
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide
Lift 2, Platform 2
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Morpeth Passenger Assistance Meeting Point 0
Location :
Ticket Office
Hours on National Rail Enquiries website. Outside staffed hours seek assistance from conductor on your train service or call customer Support team.
Passenger Assistance Meeting Point
Seating is available inside the ticket hall, in front of the ticket office. Please check in with the station team. Operational within staffed hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Yes
Step Free Access
A, Compliant step-free access to all platform(s)
- There is access to both platforms at all times by means of the lift.
Mobility Scooters - information about using your scooter at this station can be found here Mobility Scooters | Travel Information | Northern
To find our more about travelling around this station, please see the 360 map click here
Step Free Category
A, Compliant step-free access to all platform(s)
Wheelchairs Available
Yes
This station does not offer
Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Induction Loop, Nearest Accessible Stations, Ticket Barriers
Bus Services
Bus turning point by platform 1. Busline 0871 200 2233
Car Park - Station Car Park
Name : Station Car Park
Spaces : 72
CCTV : No
Free Parking : No
Daily Charge: £4.40 Up to 2 hours (no return) £1.10 Up to 4 hours (no return) £2.20 Overnight Parking (1600-0759) £1.10
RingGo Code 5719
Register www.MyRingGo.com or call 01138090070
Cycle Hire
Not available at this station.
Cycle Storage Cctv
Yes
Cycle Storage Location
Within car park
Cycle Storage Spaces
8 spaces
8 cycle stands
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
72
Rail Replacement Maps
Morpeth - https://images.nationalrail.co.uk/e8xgegruud3g/4zBM61p7eYgSFHrCa090Np/8302bd04628dfd33a78b04e30957bd6a/Morpeth.png
Rail Replacement Services
Rail replacement services pick up/drop off at the station front at the bus stop off Coopie's Lane.
What3words - qualified.jugs.pounds
This station does not offer
Airport, Car Hire, Cycle Storage Sheltered, Port, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
08002006060
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Help Points, Information Available, Left Luggage
CCTV
Yes
Information Points
There are information points
Pay Phones
Yes
Printed Local Information
There is accessible printed information available
Toilets
The toilets are unlocked when station staff are present
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops, Refreshment Facilities, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
