Step free access is unavailable between platform 2 and the concourse at Motherwell station.
Booked assists can still take place.
Accessibility Information
There is no information about accessibility
Accessible Public Telephones
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Motherwell Passenger Assistance Meeting Point 0:
Passenger Assistance Meeting Points.
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff when you arrive.
To the left of the electronic ticket gates on the main concourse.
To the left of the electronic ticket gates on the main concourse. Make yourself known to staff working at the gates for assistance
Lift Details
Lift, Platform 4
Operational Announcements : There are audio announcements provided inside this lift only
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift requires wheelchair users to reverse in or out
Opening Width : Lift has clear door widths 1.1m wide
Lift, Platforms 2 & 3 (Towards Glasgow)
Operational Announcements : There are audio announcements provided inside this lift only
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift requires wheelchair users to reverse in or out
Opening Width : Lift has clear door widths at least 0.9m wide
Lifts
There are lifts
Passenger Assistance
Motherwell Passenger Assistance Meeting Point 0
Location :
Passenger Assistance Meeting Points.
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff when you arrive.
To the left of the electronic ticket gates on the main concourse.
To the left of the electronic ticket gates on the main concourse. Make yourself known to staff working at the gates for assistance
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Yes
Step Free Access
A, Compliant step-free access to all platform(s)
This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the Ticket Office.
Please take care when boarding / alighting the train at this station as the stepping distance between the train and the platform may be more prominent than at other stations.
Step Free Category
A, Compliant step-free access to all platform(s)
Ticket Barriers
Yes
This station does not offer
Accessible Parking, Accessible Taxis, Accessible Ticket Machines, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, National Key Toilets, Nearest Accessible Stations, Wheelchairs Available
Bus Services
For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)
Car Park - Station Car park
Name : Station Car park
Spaces : 0
CCTV : No
Free Parking : No
Operator : ScotRail
Cycle Storage Cctv
Yes
Cycle Storage Spaces
32 spaces
Cycle Storage Type
Racks
Cycle Storage Availability
Yes
Rail Replacement Services
Please click on the link below for the exact bus pick up location:-
Buses pick up/drop off at the rear bus stop outside the Station, opposite Nationwide.
This station does not offer
Airport, Car Hire, Cycle Hire, Cycle Storage Location, Cycle Storage Sheltered, Parking Spaces, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are only made audibly
Customer Service
Help Points
Help Points are only available in limited locations
Passenger Assistance Meeting Points.
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff when you arrive.
To the left of the electronic ticket gates on the main concourse.
Helpline
We want everyone to travel with confidence. That is why, if you are planning to travel on ScotRail services our policy is you can request an assistance booking 1 hour in advance - other National Rail Services is 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Yes - from ticket office
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are no information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday, Public Holidays
24 Hours
Pay Phones
Yes
Refreshment Facilities
Greggs Bakers
Waiting Room
Yes
WiFi
Yes
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Printed Local Information, Request Stop, Shops, Toilets, Trolleys
Time
Platform
Operator
Cancelled -
