Accessibility Information
There is no information about accessibility
Accessible Parking
2
Accessible Public Telephones
Yes
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Customer Help Points
Oxenholme Lake District Passenger Assistance Meeting Point 0:
Ticket Office
Through the ticket office door and to any open ticket office window.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
National Key Toilets
Yes
Passenger Assistance
Oxenholme Lake District Passenger Assistance Meeting Point 0
Location :
Ticket Office
Through the ticket office door and to any open ticket office window.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Passenger Assist meeting point is the ticket office or via any visible member of staff.
Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Step Free Access
B1, (refer to quick reference guide)
Category B1 - Step-free access is available to all platforms, however access to Platforms 2 and 3 is via a steep ramp.
Step Free Category
B1, (refer to quick reference guide)
Wheelchairs Available
Yes
This station does not offer
Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Induction Loop, Lifts, Nearest Accessible Stations, Ticket Barriers
Bus Services
Information to plan your onward journey is available in a printable format here.
Car Park - Oxenholme Lake District Car Park 2
Name : Oxenholme Lake District Car Park 2
Spaces : 96
CCTV : Yes
Free Parking : No
For information on how to get to the car park, prebooking your space or working out the cost of your stay, please visit the Avanti West Coast website.
Different rates apply to non-rail users - please speak to a member of staff.
Cycle Storage Cctv
Yes
Cycle Storage Location
Platforms 1 & 2
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
94 spaces
50 stands at the South End of Platform 1 and 44 Stands at the South End of Platform 2
25 hoops on Platform 1 (2 x cycles per hoop = 50 spaces)
21 hoops on Platform 2 (2 x cycles per hoop = 42 spaces)
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
145
Rail Replacement Services
Rail replacement coach services can be found at the front of the station.
Taxi Rank
There is taxi provision
Taxi rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Car Hire, Cycle Hire, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Customers are encouraged to approach a member of station staff for any customer information enquiry.
Help Points
Help Points are only available in limited locations
Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from information point
Yes - from ticket office
Lost Property
Find out more about the lost property process at this station here
Staffing Level
Full time
This station does not offer
Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
05:25:00.000 - 23:30:00.000
Saturday
05:25:00.000 - 23:00:00.000
Sunday
10:00:00.000 - 23:00:00.000
Pay Phones
Yes
Post Box
Yes
Printed Local Information
There is printed information available
Shops
Yes
Refreshment Facilities
Catering available on P 2&3 via Café Express.
Toilets
An accessible toilet is located on Platform 1; these toilets are operated by a RADAR key.
Toilet opening times
Monday to Friday: 5:25am to 11:30pm
Saturday: 5:25am to 11pm
Sunday: 10am to 11pm
Trolleys
Yes
Waiting Room
Seating available on all platforms. Heated waiting rooms on both Platform 1 and Platforms 2/3
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Request Stop
Time
Platform
Operator
Cancelled -
