Accessibility Information
There is information about accessibility
Accessible Parking
0
Accessible Public Telephones
Yes
Accessible Ticket Machines
Yes
Customer Help Points
Seamer Passenger Assistance Meeting Point 0:
Platform
Because this station is unstaffed, customers should wait on the platform and make themselves known to the train crew when the train arrives.
Impaired Mobility Set Down
Yes
Nearest Accessible Stations
Scarborough
Passenger Assistance
Seamer Passenger Assistance Meeting Point 0
Location :
Platform
Because this station is unstaffed, customers should wait on the platform and make themselves known to the train crew when the train arrives.
Ramp For Train Access
Ramps are available on the train to provide assistance
Step Free Access
B1, (refer to quick reference guide)
This station is category B1. Ramped access is provided from the station entrance to both platforms via a heavy, manual, sprung gate with high handles. Customers should be aware that access is across the railway tracks. This station is unstaffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
Step Free Category
B1, (refer to quick reference guide)
This station does not offer
Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Induction Loop, Lifts, National Key Toilets, Staff Help Available, Ticket Barriers, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 19
CCTV : No
Free Parking : No
The Daily Car Parking rate is valid until 2359hrs on the day of issue, and does not extend in to the following day
Cycle Hire
Let's Bike - Scalby (6 miles from station).Hire company offering full range of cycles for the entire family.Delivery / collection service & suggested routes available.More details at www.letsbike.net
Cycle Storage Cctv
Yes
Cycle Storage Location
Platforms 1 and 2
Cycle Storage Spaces
12 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 5 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is a Help Point close to the drop-off and/or pick-up point
Parking Spaces
19
Rail Replacement Services
Pick Up / Drop Off at the bus stops on Cayton Low Rd at the end of the station approach road (Station side for Scarborough, opposite side for Bridlington / Malton / York)
This station does not offer
Airport, Car Hire, Cycle Storage Sheltered, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
To speak to a member of our team, please call: 0345 600 1671.
Help Points
Help Points are available inside and outside this station
A Help Point is available on the platform to contact a member of our team in an emergency or for information. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
Helpline
This station is unstaffed. Assistance to board and alight the train can be provided by the Conductor. The Conductor is usually positioned at the rear of the train. We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train by making yourself known to the Conductor when your train arrives, or by using a help point.
Customers requiring assistance to navigate through the station are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.
Information Available
Yes - from help point
Staffing Level
Unstaffed
This station does not offer
Left Luggage, Lost Property
CCTV
Yes
Information Points
There are information points
Pay Phones
Yes
Printed Local Information
There is accessible printed information available
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room
Time
Platform
Operator
Cancelled -
