Accessibility Information
There is no information about accessibility
Accessible Parking
2
Accessible Public Telephones
Yes
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Sheffield Passenger Assistance Meeting Point 0:
Ticket Office
The ticket office is located in the main Station building. Please check National Rail Enquires for the ticket office opening hours.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Impaired Mobility Set Down
Yes
Lift Details
Lift, Concourse to Platform 1
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths at least 0.9m wide
Lift, Platforms 2 & 5
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths at least 0.9m wide
Lift, Platforms 6 & 8
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Sheffield Passenger Assistance Meeting Point 0
Location :
Ticket Office
The ticket office is located in the main Station building. Please check National Rail Enquires for the ticket office opening hours.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
04.20 - 00.00 Monday to Saturday
07.30 - 00.00 Sunday
Passenger Assistance meet and greet at the information desk in the concourse or at the ticket office.
Step Free Access
A, Compliant step-free access to all platform(s)
This is a Category A access station. There is step free access to the concourse and ticket hall. There are lifts available to all platforms.
This station has tactile paving at the edge of each platform.
Step Free Category
A, Compliant step-free access to all platform(s)
Wheelchairs Available
Yes
This station does not offer
Escalator Information, Induction Loop, Nearest Accessible Stations, Ticket Barriers
Airport
Trans Pennine Express operate a daily, frequent train service, direct to Manchester Airport.
Bus Services
Most local buses depart from the Sheffield Bus Interchange or the Arundel Gate Interchange, both of which are a short walk from the station. View the map and in a printable format here.
The free-to-ride Sheffield Connect bus service departs from Sheffield Bus Interchange Starnd B1. Find more information about the Sheffield Connect service here.
Car Park - Station Car Park
Name : Station Car Park
Spaces : 678
CCTV : Yes
Free Parking : No
Automatic Number Plate Recognition (ANPR)
Blue Badge holders: Parking is free for all Blue Badge holders at ANPR car parks. To qualify for free parking, Blue Badge holders will need to register their vehicles on the APCOA Blue Badge portal using this link https://bluebadge.apcoa.co.uk/
When parking, please ensure that your Blue Badge is displayed at all times. If dedicated Blue Badge bays are occupied, please park within any available standard bay and display your Blue Badge
Cycle Storage Cctv
Yes
Cycle Storage Location
The cycle hub with a cycle repair stand inside is located at station entrance (next to taxi rank). Additional stands available on Platform 6.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
400 spaces
Cycle hub open 24 hours. Changing facilities and toilets available.
Cycle Storage Type
Compounds, Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop off and pick up point on Sheaf Square, right of entrance
Same Side As Station: The drop-off and/or pick-up point is accessed via an uncontrolled road crossing such as a zebra crossing
Waiting Area: This is a drop-off point only
Facility Type:
Car Capacity: There is space for up to 5 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is a Help Point close to the drop-off and/or pick-up point
Point 2: Drop off and pick up point on Sheaf Square, far right of entrance
Same Side As Station:
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Point 3: Drop off and pick up point on Sheaf Square, immediate right of entrance
Same Side As Station:
Waiting Area: This is a combined drop-off and pick-up point
Facility Type: There is seating/waiting under a canopy
Car Capacity: There is space for up to 5 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
678
Rail Replacement Services
Pick Up / Drop Off at Bus Stand E5 or E6 in the Bus station.
Taxi Rank
There is taxi provision
Taxi rank, (entrance) via Sheaf Square (north entrance, mid)
Configuration : Taxis only drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
Taxi rank, (entrance) via Sheaf Square (north entrance, west)
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
Taxi rank, (entrance) via Sheaf Square (north entrance, east)
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
Taxi rank, (entrance) via Sheaf Square (far right of entrance)
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via uncontrolled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Car Hire, Cycle Hire, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Help Points
Help Points are available inside and outside this station
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from information point
Yes - from ticket office
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Customer Service, Left Luggage
Atm Machine
Yes
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
24 Hours
Saturday
24 Hours
Sunday
24 Hours
Pay Phones
Yes
Printed Local Information
There is printed information available
Shops
Yes
Refreshment Facilities
Cafes and vending machines.
Toilets
The toilets are located on the Main Concourse, Platform 2/3, Platform 5 and Platform 6/8. The National key toilets are located on the Main Concourse, Platform 5 and Platform 6/8; these toilets are operated by a radar key. The radar key is available from the Customer Reception upon request. Toilet opening times:
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
05:00:00.000 - 22:50:00.000
Saturday
05:00:00.000 - 22:50:00.000
Sunday
07:45:00.000 - 23:00:00.000
This station does not offer
Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Trolleys
Time
Platform
Operator
Cancelled -
